Residential Services > Customer Support > FAQs > I Cannot Send or Receive E-Mail
I Cannot Send or Receive E-Mail with Outlook or Outlook Express
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First we need to check your mail settings in either one of these e-mail programs to make sure they are correct. First open the E-Mail program so you get to the main screen. Then click on Tools on the top bar then Accounts then click on the Mail Tab. Next click on pop.midmaine.com then click on the Properties tab.
The following will read "type the name by which you would like to refer to these servers" In the white box below. Make sure you have the following information: pop.midmaine.com. Next make sure below that your correct e-mail address is indicated and it should similar to this username@midmaine.com. Next Click on the Sever Tab on top. It should read the following "my incoming mail server is a pop3". The Incoming mail should be pop.midmaine.com and the Outgoing is mail.midmaine.com. Below that should be your account name, which is the first half of your e-mail address and then your password associated with your account.
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If you have any questions that have not been answered by this information please either use our online Feedback Form or contact our Mid-Maine Technical Support Department at 1-888-732-8638. We are open 24 hours a day 7 days a week and look forward to assisting you with your technical problem.
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